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Frequently Asked Questions
At Maria Simona, we are committed to providing you with the best shopping experience and complete satisfaction. Our FAQ section is designed to provide you with clear answers and quick solutions to your questions.
Do you deliver internationally?
We deliver our products worldwide. We assume all risks associated with the transportation of your order. In the event of damage, please contact us and we will refund the full amount of your purchase, as well as the shipping costs in accordance with our general terms and conditions of sale.
Is urgent delivery possible?
Yes, we offer express delivery options. Please contact us directly to arrange urgent delivery, and we will do our best to meet your needs.
What are the delivery times?
Delivery times vary depending on your location. For metropolitan France, please allow 2-3 business days. For Europe, 3-5 business days. For the rest of the world, 5-10 business days.
What is your refund policy?
We offer a satisfaction or money-back guarantee. If you are not satisfied with your order, please contact us within 14 days of receipt to arrange a return and a full refund.
